If you do not receive the cartel coins after 24 hours, contact customer service. Please include the approximate time that the purchase went through, whether you received a purchase confirmation mail, and whether the coins have appeared in your ledger. Depending on the payment method it can take several hours until the cartel coins are granted. If it is taking longer than an hour, please contact us by phone to let us know. You can check your updated balance by clicking the Coin icon in-game or by visiting your Cartel Coin ledger here. As a result, they will not arrive at the same time.Ĭartel Coins purchased directly should arrive in-game almost instantly. Please note that the Cartel Coins for your security key are granted independently of your subscription ones. More information on Complementary Cartel Coins can be found here: However, in case of a delay, please wait for 72 hours before contacting us.
Sometimes it may take a few extra days for the coins to appear in your account, but we will make every effort to grant them to you as close as we can to the 30-day mark. Your monthly Complimentary Cartel Coins are granted as close as possible to the start of your billing cycle.
Hi JayyDee, Regarding Late/missing Cartel Coins Jw if anyone else hasnt gotten theirs either. Hey guys i was just wondering what is happening with the 500 cartel coins given to subs? I subscribed on the 7th of last month and havent received anything yet.
0 kommentar(er)
